{"id":8758,"date":"2024-07-18T14:28:30","date_gmt":"2024-07-18T14:28:30","guid":{"rendered":"https:\/\/itakaful.eu\/?page_id=8758"},"modified":"2025-05-14T12:46:16","modified_gmt":"2025-05-14T12:46:16","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.takaful.ae\/takaful-staging\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8758\" class=\"elementor elementor-8758\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29c3671 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29c3671\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92300a9\" data-id=\"92300a9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f885925 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f885925\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">We value your feedback. Please use this form to submit any complaints or concerns regarding our services. Your input is essential for us to improve and serve you better. Thank you!\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d5dfc6 elementor-widget elementor-widget-spacer\" data-id=\"3d5dfc6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-15ff6b5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15ff6b5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ea3b68f\" data-id=\"ea3b68f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ff80b2 elementor-widget elementor-widget-heading\" data-id=\"1ff80b2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Submit your Complaint<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d8573d elementor-widget elementor-widget-shortcode\" data-id=\"8d8573d\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f12328-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"12328\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/takaful-staging\/wp-json\/wp\/v2\/pages\/8758#wpcf7-f12328-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"12328\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f12328-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:12328,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_update-cf7-5.9.7&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Call back request from Takaful Website\" type=\"hidden\" name=\"your-subject\" \/>\n<div>\n\t<div class=\"stl_col-6\">\n\t\t<p><label>Name *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"stl_col-6\">\n\t\t<p><label>Email *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div>\n\t<div class=\"stl_col-6\">\n\t\t<p><label>Phone *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div>\n\t\t<div class=\"stl_col-6\">\n\t\t\t<p><label>Policy Number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"policy\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"policy\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"stl_col-12\">\n\t\t\t<p><label>Complaint category *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"inc-options\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"inc-options\"><option value=\"Select option\">Select option<\/option><option value=\"Coverage Denial\">Coverage Denial<\/option><option value=\"Claim Rejection\">Claim Rejection<\/option><option value=\"Documentation Accuracy\">Documentation Accuracy<\/option><option value=\"Processing Delays\">Processing Delays<\/option><option value=\"Administrative or Operational Procedures\">Administrative or Operational Procedures<\/option><option value=\"Product Dissatisfaction or Suitability\">Product Dissatisfaction or Suitability<\/option><option value=\"Policy Term Changes\">Policy Term Changes<\/option><option value=\"Service Quality (Staff or Department)\">Service Quality (Staff or Department)<\/option><option value=\"Other Concerns\">Other Concerns<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"stl_col-12\">\n\t\t<p><label> Details of your complaint*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"stl_col-12\" style=\"font-size: 12px; line-height: 16px;\">\n\t\t<p>Any additional information to support your query?<br \/>\nJPG, JPEG, PNG, PDF, DOC and Docx files\/ Maximum size 2 MB<span class=\"wpcf7-form-control-wrap\" data-name=\"b2b-file-upload\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"b2b-file-upload\" data-type=\"jpeg|png|jpg|gif|pdf|doc|docx\" data-limit=\"2000000\" data-id=\"12328\" data-version=\"free version 1.3.9.1\" accept=\".jpeg, .png, .jpg, .gif, .pdf, .doc, .docx\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"stl_col-12\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner wpcf7-btn-fullwidth\" type=\"submit\" value=\"Submit\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-43d313b\" data-id=\"43d313b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c043c6e elementor-widget elementor-widget-heading\" data-id=\"c043c6e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contact us <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ef4d57 elementor-widget elementor-widget-spacer\" data-id=\"9ef4d57\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc9cc07 elementor-position-left elementor-widget-tablet__width-initial elementor-widget-image-box stl-image-box aleft elementor-invisible elementor-widget elementor-widget-stl-info-box\" data-id=\"dc9cc07\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"stl-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"stl-infobox\"><div class=\"stl-infobox_wrapper elementor-image-box-wrapper\"><div class=\"stl-infobox-icon_wrapper elementor-image-box-img\"><div class=\"stl-infobox-icon_container\"><figure class=\"stl-image-box_img\"><span ><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/question.png\" class=\"attachment-full size-full wp-image-7842\" alt=\"question logo\" srcset=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/question.png 256w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/question-150x150.png 150w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/question-180x180.png 180w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/question-120x120.png 120w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/span><\/figure><\/div><\/div><div class=\"stl-infobox-content_wrapper elementor-image-box-content\"><div class=\"stl-infobox-title_wrapper\"><h3 class=\"stl-infobox_title\">Email<\/h3><\/div><div class=\"stl-infobox_content\"><a href=\"mailto:customer.service@takaful.ae\">customer.service@takaful.ae<\/a><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9578f47 elementor-position-left elementor-widget-tablet__width-initial elementor-widget-image-box stl-image-box aleft elementor-invisible elementor-widget elementor-widget-stl-info-box\" data-id=\"9578f47\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"stl-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"stl-infobox\"><div class=\"stl-infobox_wrapper elementor-image-box-wrapper\"><div class=\"stl-infobox-icon_wrapper elementor-image-box-img\"><div class=\"stl-infobox-icon_container\"><figure class=\"stl-image-box_img\"><span ><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/phone-call1.png\" class=\"attachment-full size-full wp-image-7844\" alt=\"Phone logo\" srcset=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/phone-call1.png 256w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/phone-call1-150x150.png 150w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/phone-call1-180x180.png 180w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/phone-call1-120x120.png 120w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/span><\/figure><\/div><\/div><div class=\"stl-infobox-content_wrapper elementor-image-box-content\"><div class=\"stl-infobox-title_wrapper\"><h3 class=\"stl-infobox_title\">Phone<\/h3><\/div><div class=\"stl-infobox_content\"><p><a href=\"tel:800 2244\">800 2244<\/a><\/p><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb6b072 elementor-widget elementor-widget-spacer\" data-id=\"fb6b072\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-21e3e51\" data-id=\"21e3e51\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-549d76a elementor-widget elementor-widget-heading\" data-id=\"549d76a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Reach us\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdcfaa3 elementor-widget elementor-widget-spacer\" data-id=\"fdcfaa3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59f9804 elementor-position-left elementor-widget-image-box stl-image-box aleft elementor-invisible elementor-widget elementor-widget-stl-info-box\" data-id=\"59f9804\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"stl-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"stl-infobox\"><div class=\"stl-infobox_wrapper elementor-image-box-wrapper\"><div class=\"stl-infobox-icon_wrapper elementor-image-box-img\"><div class=\"stl-infobox-icon_container\"><figure class=\"stl-image-box_img\"><span ><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/maps-and-location.png\" class=\"attachment-full size-full wp-image-7841\" alt=\"Head Office\" srcset=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/maps-and-location.png 256w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/maps-and-location-150x150.png 150w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/maps-and-location-180x180.png 180w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/maps-and-location-120x120.png 120w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/span><\/figure><\/div><\/div><div class=\"stl-infobox-content_wrapper elementor-image-box-content\"><div class=\"stl-infobox-title_wrapper\"><h3 class=\"stl-infobox_title\">Head Office<\/h3><\/div><div class=\"stl-infobox_content\">Tamouh Tower, <br \/>25th Floor Marina Square,<br \/>\nAl Reem Island, <br \/>P.O. Box 35335,<br \/> Abu Dhabi<\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-760636f elementor-widget elementor-widget-spacer\" data-id=\"760636f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e615578 elementor-position-left morebranch elementor-widget-image-box stl-image-box aleft elementor-invisible elementor-widget elementor-widget-stl-info-box\" data-id=\"e615578\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"stl-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"stl-infobox\"><div class=\"stl-infobox_wrapper elementor-image-box-wrapper\"><div class=\"stl-infobox-icon_wrapper elementor-image-box-img\"><div class=\"stl-infobox-icon_container\"><figure class=\"stl-image-box_img\"><span ><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/multi-branch-2.png\" class=\"attachment-full size-full wp-image-10247\" alt=\"branch locations\" srcset=\"https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/multi-branch-2.png 256w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/multi-branch-2-150x150.png 150w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/multi-branch-2-180x180.png 180w, https:\/\/www.takaful.ae\/takaful-staging\/wp-content\/uploads\/2024\/07\/multi-branch-2-120x120.png 120w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/span><\/figure><\/div><\/div><div class=\"stl-infobox-content_wrapper elementor-image-box-content\"><div class=\"stl-infobox-title_wrapper\"><\/div><div class=\"stl-infobox_content\"><p>For our other branch locations, please <a href=\"https:\/\/www.takaful.ae\/contact-us\/\">click here.<\/a><\/p><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9417bc elementor-widget elementor-widget-spacer\" data-id=\"e9417bc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-29cf6a3 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29cf6a3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5c48abd\" data-id=\"5c48abd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5a6c89 morebranch  elementor-widget elementor-widget-text-editor\" data-id=\"f5a6c89\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>To view our Complaint Process please\u00a0<a href=\"https:\/\/www.takaful.ae\/wp-content\/uploads\/2024\/12\/ComplaintProcess.pdf\">click here<\/a><br \/><br \/>SANADAK (Insurance Authority\/Central Bank): <a href=\"https:\/\/www.sanadak.gov.ae\/en\/make-a-complaint\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.sanadak.gov.ae\/en\/make-a-complaint\/<\/a><br \/><br \/>Dubai Health Authority\u00a0<a href=\"https:\/\/complaints.dha.gov.ae\/web\/DHAAPP\/client\/home\" target=\"_blank\" rel=\"noopener\">https:\/\/complaints.dha.gov.ae\/web\/DHAAPP\/client\/home<\/a><br \/><br \/>Department of Health \u2013 Abu Dhabi\u00a0<a href=\"https:\/\/www.doh.gov.ae\/en\/Request-For-Submitting-Health-Insurance-Complaint\" target=\"_blank\" rel=\"noopener\">https:\/\/www.doh.gov.ae\/en\/Request-For-Submitting-Health-Insurance-Complaint<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-988118d elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"988118d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ba691ac\" data-id=\"ba691ac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b245a1f morebranch  elementor-widget elementor-widget-text-editor\" data-id=\"b245a1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To view our Complaint Process please<br \/><a href=\"https:\/\/www.takaful.ae\/wp-content\/uploads\/2024\/12\/ComplaintProcess.pdf\">click here<\/a><\/p><p>Dubai Health Authority<br \/><a href=\"https:\/\/www.dha.gov.ae\/en\/contact-dha\" target=\"_blank\" rel=\"noopener\">https:\/\/www.dha.gov.ae\/en\/contact-dha<\/a><\/p><p>Department of Health \u2013 Abu Dhabi<br \/><a href=\"https:\/\/www.doh.gov.ae\/contact-us\" target=\"_blank\" rel=\"noopener\">https:\/\/www.doh.gov.ae\/contact-us<\/a><\/p><p>Central Bank of UAE<br \/><a href=\"https:\/\/www.centralbank.ae\/en\/contact-us\/ target=\" _blank=\"\">https:\/\/www.centralbank.ae\/en\/contact-us\/<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We value your feedback. Please use this form to submit any complaints or concerns regarding our services. Your input is essential for us to improve and serve you better. Thank you! Submit your Complaint Contact us Email customer.service@takaful.ae Phone 800 2244 Reach us Head Office Tamouh Tower, 25th Floor Marina Square, Al Reem Island, P.O. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-8758","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.takaful.ae\/takaful-staging\/wp-json\/wp\/v2\/pages\/8758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.takaful.ae\/takaful-staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.takaful.ae\/takaful-staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.takaful.ae\/takaful-staging\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.takaful.ae\/takaful-staging\/wp-json\/wp\/v2\/comments?post=8758"}],"version-history":[{"count":0,"href":"https:\/\/www.takaful.ae\/takaful-staging\/wp-json\/wp\/v2\/pages\/8758\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.takaful.ae\/takaful-staging\/wp-json\/wp\/v2\/media?parent=8758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}